Casa Malca, Tulum ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Carretera Tulum-Boca Paila Km 9.5, Tulum, Mexico, 77780

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master Suite Beach Front

Max:

3 persons

90 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Junior Suite Garden View

Max:

3 persons

60 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Family Village Suite

Max:

4 persons

70 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Tulum 8.5 km

Airports

Aeropuerto de Playa del Carmen (PCM) 71.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

The room was incredibly spacious and beautifully designed, providing a comfortable retreat after a long day.view full review

Breakfast Bliss

The breakfast offerings were truly amazing, with delicious and diverse options that kickstarted each day perfectly.view full review

Impeccably Clean

The beach area was the cleanest I’ve ever seen, with daily maintenance ensuring a pristine environment to relax and enjoy.view full review

Artistic Delight

Every corner of the hotel exuded creativity, making my stay feel like an immersion in a vibrant art gallery.view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Luggage storage
Private beach
Allergy-free rooms
Currency exchange
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Cycling
Billiard tables
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's play area

Spa & Leisure

Seasonal indoor pool
Outdoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

Carretera Tulum-Boca Paila Km 9.5, Tulum, Mexico, 77780

Map view

Carretera Tulum-Boca Paila Km 9.5, Tulum, Mexico, 77780

City landmarks

Camino a Punta Allen

Arco Maya

690 m

Cesiak

1.3 km

Cenote Beh-ha

830 m

Follow that dream sign

1.1 km

Gallery

Galeria La Llorona

2.0 km

Gallery

Pepe Soho Photography

1.9 km

Ziggys

2.6 km

Vagalume Tulum

2.1 km

Ven a la Cruz

2.2 km

109 Hectares Km 25

ProKiteTulum Kiteboarding Center

3.2 km

Tulum Ruins

3.6 km

Dolphin Discovery

3.6 km

Tulum Beach

3.9 km

Carretera Tulum Boca-Paila Km 6 Alumbra

Alumbra Tulum

4.0 km

Mar Caribe

Reserva Tulum

4.5 km

Sian Ka'an Biosphere Reserve

4.8 km

Beach

Sunrise Beach

4.8 km

Nearby

South Tulum Beach

330 m

Cenote Tulum

420 m

Restaurants

Macondo

130 m

Carretera Tulum-Boca Paila Km 10 Inside Nomade Hotel

Philosophy

150 m

Carretera Fed.Tulum-Boca Paila km 10.5

Maresias

330 m

Carretera Tulum-Boca Paila Km.10

NAO 83 Tulum Beach

300 m

Carretera Tulum-Boca Paila Km 10 Facing Hotel Rosa Del Viento

Ocumare

340 m

Carretera Tulum-Boca Km 10

Loco Tulum

460 m

Carretera Boca Paila KM 9.3

Mexican Experience Tulum

460 m

Carretera Tulum _ Boca Paila Kilometro 10,5 Hotel Manglex

La Popular

420 m

Carretera Tulum-Boca Paila KM 10.5

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

beachfront view

helpful service

confusing bills

poor lighting

7.8/10

Very good

Rooms

8.0

Location

7.7

Service

8.5

Dining

8.5

Ken

United States, April 2024

8.6/10

I had a wonderful stay at the hotel. The rooms were spacious, but unfortunately lacked the ocean view as advertised due to trees obstructing the scenery. The service was top-notch with attentive and friendly staff. The location was fantastic, right next to the beach. The dining experience was delicious and fulfilling.

Rooms

8.0

The room was spacious and stepping out onto the sand was amazing although the actual ocean view was blocked by trees.

Service

9.0

The staff was gracious, welcoming, and attentive. They even helped organize a private Cenote tour for us.

Location

9.0

The hotel's location next to the beach was fantastic, with meticulously kept surroundings and close to Tulum Centro.

Dining

9.0

The dining experience was delicious with a choice of traditional Mexican dishes and a lovely beachfront setting.

Facilities

8.0

The hotel facilities were great, and I enjoyed the beachfront dining area as well.

Steve

United Kingdom, March 2024

7.4/10

The hotel had its ups and downs. The room was flooded with rainwater during heavy downpours, but by the end, it improved slightly. The beachfront view was a highlight, though.

Rooms

8.0

The room was flooded with rainwater during heavy rain but slightly improved by the end. The beachfront location was a plus.

Service

9.0

The service went above and beyond from the minute we arrived. Fast check-in, helpful arrangements, and friendly smiles made our stay pleasant.

Location

7.0

The location wasn't as clean as other resorts with some confusion over extra bills. However, it was close to Cancun and offered access to one of the finest beaches.

Dining

7.0

The dining experience was a mix. The included breakfast was delicious and filling, but there were additional charges each morning, affecting the 'free' aspect.

Facilities

6.0

The resort could have some improvements in facilities, particularly in lighting at night and enhancing the surroundings with more plants and larger concrete areas.

beachfront view

confusing bills

Mary

United States, March 2024

6.6/10

My stay at the hotel was a mix of positives and negatives. The rooms were spacious, colorful, and equipped with much-needed air conditioning, but the initial room had a strong cigar smell, prompting a room change where the internet didn't work. The cleanliness of the rooms, however, was exceptional, tended to twice a day, though lacking some creature comforts like counter space.

Rooms

7.0

The rooms were spacious, full of color, and had much-needed air conditioning. The initial room had a cigar smell, but after changing rooms, the cleanliness was superb.

Service

6.0

The service experience had mixed feelings. While the staff kindly offered to dismiss the cigar smell issue and were helpful on the beach, they were critiqued for being slow and rude at times. They were attentive but a bit overwhelming in their approach.

Location

5.0

The location was both great and problematic. Situated in the Tulum area, it offered proximity to modern art and beach activities but was not close to other restaurants, making it challenging to walk to dinner. Additionally, the cleanliness was not on par with other resorts, and extra bills were added to the account.

Dining

8.0

The dining experience was a mix of delight and disappointment. The food was amazing and eclectic, with excellent drinks and fresh offerings, catering to various tastes. However, some felt that the ambiance didn't match the 'feeling' of the place.

Facilities

7.0

The hotel's facilities were decent overall, offering various services like room service, car hire, and housekeeping.

Dave

United States, February 2024

8.6/10

I woke up to the most amazing view of the beach from my room, which was beautifully adorned with unique art pieces collected by Mr Malca. The cleanliness was top-notch with fresh toiletries and towels daily, making my stay truly special. However, there were some extra bills added to my account and the cleanliness was not up to par with other resorts.

Rooms

9.0

Waking up to that beach view in the beautifully decorated room filled with unique art pieces was an incredible experience. Fresh toiletries and towels daily added to the comfort.

Service

9.0

The service here was exceptional, from the warm reception to the helpful arrangements provided by the accommodating staff. They truly went above and beyond to ensure my happiness throughout my stay.

Location

7.0

The prime location right on the beach offered easy access to the sea and a bohemian mix of décor. Despite the cleanliness issues and unexpected costs, the unique setting and the art collector's touch made it a memorable experience.

Dining

10.0

The dining experience was spectacular with incredibly rich and generous meals that were the best I've had in Mexico. The included breakfast was absolutely delicious and filling, a perfect start to the day.

Facilities

8.0

The facilities were great, with everything I needed for a comfortable stay. However, there were some unexpected extra charges that affected the overall value for money.

Spectacular dining

Extra bills

Eric

United Kingdom, December 2023

9.0/10

The hotel boasts one of the best AC systems in all Tulum and offers beautiful rooms, although the second-floor location may hinder ocean views. The rooms are spacious and comfortable, part of the original 'house' design, enhancing the overall experience.

Rooms

9.0

The rooms are big and comfortable, a true representation of a cozy home away from home.

Service

9.0

The service was exceptional, with staff going above and beyond to ensure a memorable stay. However, there is an expectation of 'automatic' tips for various services.

Location

8.0

The location is exquisite, set on the beach with lush day beds and a relaxing atmosphere. Yet, it's not ideally close to other dining options on the beach road.

Dining

9.0

The dining experience is incredibly rich and generous, offering a taste for every palate. The included breakfast is delicious and filling.

Facilities

10.0

The facilities are top-notch and cater to every need, ensuring a luxurious and convenient stay.

Sebastian

United Kingdom, June 2023

8.6/10

My stay at Casa Malca was a mix of positives and negatives. The hotel offers much more than just rooms, but unfortunately, the internet didn't work during my visit. The concrete construction of the rooms seemed recent but not fully weatherproof.

Rooms

7.0

The rooms at Casa Malca seemed to be of recent concrete construction, but they weren't fully prepared for the weather.

Service

9.0

The staff at Casa Malca was generally very friendly and helpful, making me feel welcome during my stay.

Location

10.0

The location of Casa Malca is marvelous, right on the beautiful beach and surrounded by Malca's private art collection, creating a unique atmosphere.

Dining

8.0

The dining experience at Casa Malca was nice, with a variety of fruits, meats, and veggies, but the dinner menu might not suit everyone's taste.